Workshop by Bikebook

Introducing Workshop

When you need a system as smooth as the ride.

A low-cost, simple-to-use workshop management system designed & approved by bike mechanics who don't like complicated tech and complex software.

Try free for 3 months

No card required

Backed by Alistair Brownlee

Olympic, World and European gold medallist Alistair Brownlee MBE is a Workshop ambassador and investor.

Made for professionals

Everything you need to run a successful bike shop all in one place

There's more to running a bike shop than simply servicing and repairs. But that’s the dream, right? No more endless piles of paper booking systems, or using multiple make-shift processes for things like invoices, payment processing and keeping tabs on inventory.

That’s where Workshop comes in. A simple system that is designed specifically for bike mechanics who don't have the time or money to invest in complicated systems, and endless amounts of complicated training.

See how much you can save with Workshop

One simple inbox

Workshop allows you to streamline communication across WhatsApp, Email, Facebook, and Instagram, so you no longer have to piece together multiple apps, accounts - or notepads - to communicate with your customers.

Go paperless

It's time to ditch the paper. Simplify your operations by going paperless, from business reports, insights, seasonal trends and customer aftercare, spend time doing what you love, and get rid of time-consuming paperwork.

Manage bookings

Streamline & automate your bookings with a bespoke booking system unique to your workshop. Whether you’re a mobile mechanic, a traditional shop, or even one offering collections and returns, Workshop can adapt to suit your specific needs.

Manage inventory

You need to know what stock you have, and you need to know quickly. Workshop’s inventory management not only tells what stock you have or need, but you’ll receive real-time alerts when levels get low.

Route planning

Offering collections or running mobile services? Workshop will automatically optimise your travel, maximising your time on the job, cutting out wasted time and increasing your revenue.

Invoices & payments

With its unique payment system, Workshop will automatically integrate invoices with your preferred payment and accounting systems, take up-front payments and even take those late collection fees.

Increase your profit

Estimate how much you can save
with Workshop

Monthly servicing revenue

£6,000

Average services per day

Hours worked per day

Savings with Workshop

Hours saved

18/month

Revenue increased

£625/month

One simple inbox

Easy communication with your customers - coming soon

Create a 5-star customer experience with our fully integrated messaging system. Keep on top of your communications with one master inbox, pulling together the likes of WhatsApp, Email, Facebook, and Instagram all into one place.

From letting your customer choose their preferred method for service updates, to managing all enquiries, our one inbox solution allows you to streamline your communication process and keep your customer in the loop every step of the way.

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Go paperless

Automatic parts approval & direct-to-consumer reporting

Ready to have the professional image your bike business deserves? Then Workshop has you covered. Get bespoke digital reporting sent directly to your customers, removing the hassle of completing time-consuming paperwork.

Bike needs new parts but constantly on the phone trying to contact your customer to approve it? No problem. Our system also includes in-app approvals for any additional parts, meaning they can approve it at the click of a button, saving you from constantly making time-consuming phone calls.

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Manage inventory

Simple inventory management & business analytics

Sick of the onerous task of manually keeping a log of stock? Workshop’s automated inventory not only integrates with any existing stock management system, but provides live stock alerts, whether you manage stock or order per job, Workshop adapts to your needs, not the other way around.

With detailed business analytics & insights on seasonal trends, revenue, and journey times, you’ll be able to future-proof your business automatically, so ‘quiet spells’ during the winter months are a thing of the past.

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We've been using it since its inception, and beyond its appealing design, the most striking aspect is their responsiveness to our needs. The platform is constantly evolving to streamline our operations.

Aztecs Bike & Repair Shop

Workshop helps our customers effortlessly stay informed, and able to make decisions without a phone call. We sometimes wonder how we managed without them!

Leeli Cycles

I use Workshop because it allows me to save a significant amount of time. The comprehensive maintenance tracking also makes it easy for my customers to see what stage their bike service is at.

Ben’s Bike Repairs

Using Workshop has significantly improved our ability to connect with customers, fostering stronger relationships, while simultaneously streamlining our workflow for greater productivity and efficiency.

BikeBoom

Simple, intuitive, and easy to use. Customers love seeing their bike's progress and can approve parts, feeling valued and involved in the service.

Cornish Bike Mechanic

Manage bookings

Appointment management & increased online presence

Most people have access to calendars, but they don't fit the needs of bike stores and mechanics when it comes to appointment setting.

Our easy-to-use, specialised calendar is designed specifically for mechanics, mobile services and traditional bike shops. You can receive bookings online while working on your bikes with simple, automated workflows for new customers.

But that's not all. The booking management tool allows you to have a personalised webpage, meaning you can increase your online visibility and attract more customers, all without lifting a finger.

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Route planning

Know where to go and get there fast

How much time or fuel do you waste as a mobile mechanic finding or scheduling a customer for repairs or collections?

Workshop’s smart route planner not only minimises your travel time but tailors your route to give you a clear layout of your entire day ahead, so you don’t have to waste precious time planning the order of which customer you need to see next.

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Invoices & payments

Hassle-free finances

Love repairing bikes but hate the admin that goes with it? Workshop’s built-in automated invoicing and payment system seamlessly integrates with your preferred payment methods and accounting software.

Whether you're taking payments online or via a card terminal on the road, you can simplify your finance processes with a ‘hands-off’ approach, meaning you can move away from the boring admin tasks and focus on delivering the kind of ‘hands-on’ service you actually enjoy.

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Integrations to help

Connect your favourite tools and let your business run itself

Stripe

Make payments a breeze with the global payment powerhouse, Stripe. Accept online or offline credit or debit card payments in an instant.

Quickbooks

We said paperless, we meant it. Fully integrate Quickbooks so all your invoicing, receipts and financial tracking is done for you, leaving you to focus on the work you love.

Xero

Use Xero instead? We’ve got you covered. Workshop’s flexible integration approach means you can connect the accounting software that’s right for you and your business.

Shopify - Coming soon

Ready to widen your audience? Your customers can enjoy a smooth buying journey while you enjoy a hands-off approach to managing inventory and sales by connecting Shopify.

Whatsapp - Coming soon

Stay connected with your customers at the touch of a button. Keep customers in the loop, update them on the latest offers & continually drive revenue through your doors.

Messenger - Coming soon

With 1.3 billion people using Facebook Messenger each month, integrating this app becomes a no-brainer. Answer questions, deal with concerns and expand your communication channels.

Instagram - Coming soon

Looking to harness the power of Instagram? You should be. Over 130 million users click on shopping posts monthly, and now you can integrate the app straight into Workshop.